All orders are processed and shipped within 2 business days. All shipments come with an online tracking number. All order cancellations and changes must be communicated to hello@calicase.com within 12 hours of purchase.

Shipping

Free Standard shipping for purchases over $40.

USA (Continental)

- USPS Parcel Standard (4-8 business days): Starts at $2.99. Exact shipping costs calculated at checkout.
- USPS Priority Mail (2-4 business days): Starts at $6.99. Exact shipping costs calculated at checkout.

Canada

- Standard Shipping via Canada Post (5-9 business days): $7.99

Worldwide

FAQ

Can I use and operate my phone while in the waterproof pouch?
Yes all phone models and their touch screen features are fully functional while in the CaliCase.

Should I perform a waterproof check when I receive my CaliCase?
Yes, we recommend that before you place your phone in the CaliCase that you do a waterproof test by putting a dry paper towel in your CaliCase and submerging it underwater.

How far underwater can I take my CaliCase?
The CaliCase has a waterproof IPX8 rating which is certified up to 100 feet underwater.

Can I take photos and video with my CaliCase?
Yes, thanks to the clear plastic on both sides you can use your front and rear camera to take pictures, selfies or videos!

Does my CaliCase waterproof pouch float?
Yes, all CaliCase waterproof pouches float except for the clear color CalICase which does not float.

What is the clear plastic film that is included in the packaging?
The clear plastic film is used in the packaging to ensure that the Carabiner does not puncture or damage your CaliCase while being shipped.

What is the CaliCase warranty?
We offer a lifetime warranty! Please contact our friendly customer satisfaction team and they will be glad to assist you.

What size should I get, Universal or Extra Large?
You can check our sizing chart here. We generally recommend the Universal size for all phone models shorter than 6’1 inches in height. Choose the Extra Large if your phone is taller than 6’1 inches.

What are the actual measurements of this case?
The case measurements for the Calicase Universal are: 4.1 x 6.1 inches
The case measurements for the CaliCase Extra Large are: 4.4 x 7.5 inches

Will it overheat my phone while in the pouch?
No your phone will not overheat while inside the case. Though we do not recommend taking the CaliCase into the hot tub or sauna as this increases the chances for condensation and overheating to occur